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✉️
Email
Best for cancellations, billing questions, and general inquiries. We respond within 24–48 hours.
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💬
Discord — Support Ticket
Open a ticket in our server
Join the THEGROUP WSR INTERNATIONAL Discord and open a support ticket in the designated channel. Fastest response time.
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Cancellations
Submit your cancellation request via email or Discord ticket — those are the only two accepted methods.
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Billing & Payments
Questions about charges, subscription renewals, or lead purchase transactions.
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Bootcamp & Coaching
Questions about your bootcamp progress, scheduling, or the $500 guarantee.
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Access & Membership
Issues accessing your membership tier, community resources, or materials.
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Disputes & Concerns
Before filing any dispute or chargeback, contact us first. We are committed to resolving issues directly.
We aim to respond to all support requests as quickly as possible.
Discord Ticket
Within a few hours
Billing Issues
1 – 2 business days
Disputes
Before escalation
To help us resolve your issue as fast as possible, please have the following ready:
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The email address used at purchase
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Your transaction or order reference (from Stripe confirmation email)
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A brief description of your issue or request